Question: What is the internet address for the Compliance Assistant internet program?
Answer: You should check with the administrator on your campus to obtain the internet address for the program. Only registered users who have established a Compliance Assistant internet account will be provided with the internet address.
Question: If our institution were willing to pay for the expenses for someone from the NCAA staff to come to our campus to do an educational session on the software (with coaches, registrar, admissions, athletic staff members), would someone on your staff be willing to do this?
Answer: At this time, we will provide overview training of the CAi at conference meetings (on request) and we will also conduct Web training (via Web meetings) for portions of the CAi. Currently, we do not plan to conduct training at individual institutions due to limited resources (staff) and the inability to meet request demands.
Question: How can conference offices receive reporting information from the institution?
Answer: Included in Phase I initiatives of the Compliance Assistant internet, an institution may e-mail a report to the conference office in PDF format or the institution may designate read-only access to the report and allow the conference office to log in to the institution's account in order to retrieve the report.
Question: What is the cost for an NCAA institution or conference to use the CAi?
Answer: The Compliance Assistant internet program is free of charge to all NCAA member institutions and conferences.
Question: Can we just use certain sections of the CAi (e.g., financial aid)?
Answer: Institutions and conferences may choose to use select areas of the program. The complete program will be accessible for each institution; however, an institution may choose to only use portions of the CAi.
Question: Should we do the academic year startup and sports season startup (rolling over our students) to the next academic year before or after the NCAA converts our data?
Answer: An institution may choose to either roll over their student-athletes before they send their data to the NCAA, or they may wait until after their data has been converted. This "roll over" function may be conducted when it is convenient for the institution.
Question:Will the CAi run on a Macintosh computer?
Answer: The CAi will run on a Mac and will function properly using Netscape, Mozilla and Safari. Some of the CAi functions will not work properly if you are using Internet Explorer or OmniWeb on a Mac.
Question: I am having trouble running the student-athlete labels setup in the Ad hoc reporting section, what do I need to do?
Answer: The labels output is in comma separated value (CSV) format, which can be imported into a toll such as Word or Excel and labels can be generated from it. After saving the file with a name you determine for it, there is a Mail merge or Data Merge function within Word that lets you load the data to be merged from a file.
Question: What new aid types have been added to the program for the 2003-04 academic year?
Answer: The new legislated NCAA aid types added to the program beginning with the 2003-04 academic year are Employment - DI off campus (8/1/03), Employment - DI on campus/work study (8/1/03) and DII State Government Grant (8/1/03).
Question: If I do not put a check in the informational checkboxes for a student-athlete, then for the information pertaining to that checkbox, on a report it appears as "N" signifying "no" for the student-athlete, why isn't it left blank?
Answer: If checkboxes are not checked, they default to "N" on reports.
Question: Where can I find a list of the tables and a list of the names of all of the data fields in the CAi program to assist with using the Ad Hoc Reporting feature?
Answer: A chart of the tables and fields in the CAi can be found on the CAi Web site. It can be found on the same Web page as the User's Manual.
Question: When will the next year be available for the Academic year start up?
Answer: The next academic year will be available January 2004.
Question: Why is the screen telling me that I am locked out by my username?
Answer: The CAi is designed so that two users cannot save changes on the same student-athlete. In order to exit the program correctly, the user must click Logout in the account links on the left side of the screen. If the user clicks the X in the upper right, the system does not recognize that the user logged out and locks the student-athlete until that user is timed out (approximately 30 minutes). Therefore, if you log out using the X, and log back into the program, you may have locked yourself out of a student-athlete's screen.
Question: Why does countable aid show up on the outdoor track squad list for a student-athlete participating in outdoor track, indoor track and cross country?
Answer: The student-athlete's sports screen contains a field that allows a user to select which track sport (i.e., outdoor, indoor, cross country) the student-athlete's aid should count towards and appear on the appropriate squad list. The aid will count towards the overall outdoor/indoor/cross country equivalency but the aid will show up on the squad list for the sport that was selected on the student-athlete's sports screen. The only time the asterisk will appear on an outdoor track, indoor track or cross country squad list is if the student-athlete is receiving aid in a sport other than outdoor track, indoor track and/or cross country.
Question: Why is the time that prints off on the standard reports not the time zone for each user?
Answer: The time that appears on the standard reports is the time that is reflected in the Oracle database and is based on the region of the central location of the database. The central location of the Oracle database is Indianapolis, Indiana.
Question: If the administrator with full access to our institution's account has left the institution, how can the new administrator obtain the username and password information?
Answer: The new administrator at your institution should try to obtain that information from the previous administrator. If he/she is unable to retrieve that information, your institution's athletics director will need to write a letter to the Compliance Assistant internet team indicating the name, title and email address of the person at your institution that should be provided with the username and password. The letter should be faxed to the attention of Jean Harwell to this fax number: 317/917-6622.
Question: How can we extract data from our main database system on campus into the CAi?
Answer: The Compliance Assistant Internet version release includes XML file layouts and also include an import and export tool that will assist users with importing their data from Peoplesoft, SCT or other databases on campus, provided the institution writes a bridge program, which would retrieve data from their database and format it into the XML format specified by the XML schema file. The Internet version is an Oracle database that will allow for integration of data. The XML file layouts, import tool and export tool can be found under the Tools section of the Compliance Assistant internet.
